Even good mechanics make mistakes, but honest businesses stand behind their work and make it right. Honest businesses treat their employees and customers with respect.
The business would have still made a profit, just less than if they had gotten it right the first time. I know this because my father managed a business exactly like this one for years after retiring as the service department manager of a large auto dealership. It was on his advice that I politely asked this business to redo the repair and make things right.
Good service excellent prices! Luke got us taken care of very quickly!
I was subjected not only to an incompetent mechanic but a sarcastic, insulting owner. I left my vehicle with his business asking them to replace a worn wheel bearing. At the time, the mechanic said that I was wrong and replaced a different part that had nothing to do with the problem. When I brought the vehicle back, the mechanic admitted that I had been right all along. Because the mechanic's mistake would cost me an additional insurance deductible, I asked the owner to adjust my bill.
When the owner did not call back as promised, I called him. After the way he spoke to me that day, I will never again patronize his business. When he was finished mocking me (and my father), he said he would "have to call me back." I knew that I would never hear from him again. This was weeks ago. I wasn't wrong.
the customer service here is excellent, the prices are great and they do whatever you need very fast!!!
Great fast service will do business again
Excellent emergency service!!! We were headed to Pigeon Forge from Indianapolis, and our Jeep overheated and wouldn't start. GPS lead us to them and Shane was so helpful and accommodating. Kudos to the entire team!! Bless you all!
Miller S Berea Tire Auto Care is a US Car Repair based in Berea, Kentucky. Miller S Berea Tire Auto Care is located at 425 Richmond Rd N, Berea, KY 40403, USA.
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